Legal requirements

Many countries have an unrestricted policy for the allocation of local numbers, while others have legal requirements for owning a number in that specific region.
Telobal is diligent in ensuring that our customers are made aware of any legal issues that may arise during the purchase and use of our services, so as to ensure compliance with local telecommunications regulations. Please note that your DID might not be activated until your details are approved by the local carrier.


Numbers that need Required Documents

The listed countries have usage restrictions, and the details of documentation required for local number registration are provided:
Please note that your DID might not be activated until your details are approved by the local carrier.

Country Required Documents
Local National Toll-Free Shared cost
Bahrain 1, 2, 4, 7 N/A 1, 2, 4, 7 N/A
Belgium 1, 5 1, 4 - N/A
Bolivia N/A N/A 1, 3, 8 N/A
Bosnia & Herzegovina N/A N/A 1, 3 N/A
Bulgaria 1, 6 N/A - N/A
China *a 1, 2, 3, 7 N/A N/A 1, 3
Costa Rica N/A 1, 3 1, 2, 3, 7, 8 N/A
Cyprus *b 1, 2, 3, 7 1, 2, 3, 7 - N/A
Ecuador N/A N/A 1, 3, 8 N/A
France 1, 5 1, 3 1, 4 N/A
Georgia 1, 6 - - N/A
Germany *c 1, 2, 6, 7, 8 1, 4 1, 2, 4, 7 N/A
Greece 1, 4 N/A N/A N/A
Hong Kong N/A 1, 2, 4, 7 1, 3 N/A
Hungary 1, 6 1, 4 N/A N/A
Iceland N/A N/A 1, 3 N/A
India N/A N/A 1, 3 N/A
Indonesia N/A N/A 1, 3 N/A
Ireland 1, 5 - - -
Italy 1, 5 N/A - N/A
Japan 1, 3 - - N/A
Luxembourg N/A 1, 3 1, 3 N/A
Malaysia 1, 2, 4, 7 N/A 1, 3 N/A
Malta N/A 1, 4 N/A N/A
Netherlands 1, 4 1, 4 1, 2, 3, 8 N/A
Portugal N/A 1, 4 - N/A
Russian Fed. 1, 3 N/A - N/A
Singapore 1, 2, 3 N/A 1, 3 N/A
South Africa *d 1, 2, 5, 7 1, 2, 3, 7 N/A N/A
Spain 1, 4 1, 4 - N/A
Switzerland 1, 4 N/A 1,4 N/A
Thailand *e N/A 1, 3 1, 3 N/A
Turkey *f 1, 2, 3 1, 2, 3, 7 N/A N/A
United Arab Emirates N/A N/A 1, 3 N/A
Ukraine *g 1, 2, 3 N/A N/A N/A
Uruguay N/A N/A 1, 3, 8 N/A

- User registration is not required
N/A DIDs not available

Required Document List:

1 Name, business name and contact phone numbers.
2 Passport or ID copy. In case registration process is performed under a company name, the company registration certificate shall be provided instead of passport or ID copy.
3 Address worldwide.
4 Local address in the same country as DID ordered.
5 Local address in the same area as DID ordered.
6 Local address in the same city as DID ordered.
7 Proof of address form (copy of utility bill no older than 6 months).
8 Specific registration form needs to be filled in and signed by the end user. You will be provided with the required form during registration process.

*a - Chinese Local DID registration requires 2 proof of address forms.

*b - Cyprian company certificate should be provided in case registration is performed under company name.

*c - Germany company certificate should be provided in case registration is performed under company name.

*d - Passport or ID copy: South African national identity document; South African biometric national identity card; passport (issued by any country). In case registration process is performed under a company name, the company registration certificate shall be provided together with passport or ID copy.

*e - For National DID Registration: detailed service description of DID usage.

*f - For Local DID registration: Turkish ID card copy; Turkish mobile phone number; the latest invoice for mobile phone number. Verification code is sent to indicated mobile phone number.

*g - Registration process cannot be performed under a company name.


Registration Forms:

Just for Bolivia Toll-Free, Costa Rica Toll-Free, Ecuador Toll-Free, Germany Local, Netherlands Toll-Free and Uruguay Toll-Free.

1 Bolivia Toll-Free Registration Form.pdf Download
2 Costa Rica Toll-Free Registration Form.pdf Download
3 Ecuador Toll-Free Registration Form.pdf Download
4 Germany Local Registration Form.pdf Download
5 Netherlands Toll-Free Registration Form.pdf Download
6 Uruguay Toll-Free Registration Form.pdf Download

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