Legal requirements

Many countries have an unrestricted policy for the allocation of local numbers, while others have legal requirements for owning a number in that specific region.
Telobal is diligent in ensuring that our customers are made aware of any legal issues that may arise during the purchase and use of our services, so as to ensure compliance with local telecommunications regulations. Please note that your DID might not be activated until your details are approved by the local carrier.


Numbers that need Required Documents

The listed countries have usage restrictions, and the details of documentation required for local number registration are provided:
Please note that your DID might not be activated until your details are approved by the local carrier.

Country Required Documents
Local National Toll-Free Shared cost Mobile
Australia 1, 3 N/A 1, 3 1, 3 1, 2, 3, 7
Bahrain 1, 2, 4, 7 N/A 1, 2, 4, 7 N/A N/A
Belgium 1, 5 1, 4 Doc Not Needs N/A N/A
Bolivia N/A N/A 1, 3, 8 N/A N/A
Bosnia & Herzegovina N/A N/A 1, 3 N/A N/A
Bulgaria 1, 6 N/A Doc Not Needs N/A N/A
China*a,d,f,h 1, 2, 3, 7 N/A N/A 1, 2, 3, 7 N/A
Costa Rica N/A 1, 2, 3 N/A N/A N/A
Croatia*g 1, 2, 3 N/A Doc Not Needs N/A N/A
Cyprus*b 1, 2, 3, 7 1, 2, 3, 7 Doc Not Needs N/A N/A
Ecuador N/A N/A 1, 3, 8 N/A N/A
France 1, 5 1, 3 1, 4 N/A 1, 2, 3, 7
Georgia 1, 6 Doc Not Needs Doc Not Needs N/A N/A
Germany*c 1, 2, 6, 7, 8 1, 4 1, 2, 4, 7 N/A N/A
Greece 1, 4 N/A N/A N/A N/A
Hong Kong N/A 1, 2, 4, 7 1, 3 N/A N/A
Hungary 1, 6 1, 4 N/A N/A N/A
Iceland N/A N/A 1, 3 N/A Doc Not Needs
India N/A N/A 1, 3 N/A N/A
Indonesia N/A N/A 1, 3 N/A N/A
Ireland 1, 5 Doc Not Needs Doc Not Needs Doc Not Needs N/A
Italy*g 1, 2, 5, 7 N/A 1, 2, 3, 7 N/A N/A
Japan 1, 2, 3, 7 1, 2, 3, 7 Doc Not Needs N/A N/A
Kazakhstan 1, 3 N/A N/A N/A N/A
Latvia 1, 4 N/A 1, 4 N/A 1, 4
Luxembourg N/A 1, 3 1, 3 N/A N/A
Malaysia*d N/A N/A 1, 3 N/A N/A
Malta N/A 1, 2, 4, 7 N/A N/A N/A
Montenegro N/A N/A 1, 4 N/A N/A
Netherlands*d,f 1, 4 1, 4 1, 2, 3 N/A Doc Not Needs
Peru 1, 2, 3, 7 N/A 1, 2, 3, 7 N/A N/A
Portugal N/A 1, 4 Doc Not Needs N/A N/A
Russian Fed. 1, 2, 3 N/A 1, 2, 3 N/A 1, 2, 3
Singapore 1, 2, 3 N/A 1, 3 N/A N/A
South Africa*e,g 1, 2, 5, 7 1, 2, 3, 7 1, 2, 3, 7 N/A N/A
Spain 1, 4 1, 4 Doc Not Needs N/A N/A
Switzerland 1, 4 N/A 1,4 N/A N/A
Thailand*d 1, 3 1, 3 1, 3 N/A N/A
Turkey N/A 1, 2, 3, 7 N/A N/A N/A
Ukraine*i 1, 2, 3 N/A Doc Not Needs N/A Doc Not Needs
United Arab Emirates N/A N/A 1, 3 N/A N/A
Uruguay N/A N/A 1, 3, 8 N/A N/A
Venezuela*d,j 1, 2, 4 N/A N/A N/A N/A

[Doc Not Needs] = User registration is not required
N/A = Phone Numbers (DIDs) not available

Required Document List:

1 Name, business name and contact phone numbers.
2 Passport or ID copy. In case registration process is performed under a company name, the company registration certificate shall be provided instead of passport or ID copy.
3 Address worldwide.
4 Local address in the same country as DID ordered.
5 Local address in the same area as DID ordered.
6 Local address in the same city as DID ordered.
7 Proof of address form (copy of utility bill no older than 6 months).
8 Specific registration form needs to be filled in and signed by the end user. You will be provided with the required form during registration process.

*a - China Shared Cost registration requires company registration certificate along with passport or ID copy and 2 proof of address forms (no older than of 3 months) to be provided.

*b - Cyprian company certificate should be provided in case registration is performed under company name.

*c - Germany company certificate should be provided in case German Local number registration is performed under company name.

*ِd - The detailed service description of DID usage.

*e - Passport or ID copy: South African national identity document; South African biometric national identity card; passport (issued by any country).

*f - Chinese, Shared Cost DID and Netherlands, Toll-Free registration process cannot be performed under personal details.

*g - In case registration process is performed under a company name, company registration certificate shall be provided along with passport or ID copy.

*h - China Local registration requires 2 ID copies and 2 proof of address forms (no older than of 3 months) to be provided.

*i - Ukrainian Local DID registration process cannot be performed under a company name.

*j - Venezuelan passport or ID copy; Venezuelan company certificate should be provided in case registration is performed under company name.


Registration Forms:

Just for Bolivia Toll-Free, Costa Rica Toll-Free, Ecuador Toll-Free, Germany Local, Netherlands Toll-Free and Uruguay Toll-Free.

1 Bolivia Toll-Free Registration Form.pdf Download
2 Ecuador Toll-Free Registration Form.pdf Download
3 Germany Local Registration Form.pdf Download
4 Uruguay Toll-Free Registration Form.pdf Download

We Our Customers!

Telobal Customers